FAQ

1. How to see the download link?

Comment on the post,then the you will get the link at the bottom of the post.

Of course,you should be a premium member first.

2. What is a coin?

3. How to download?

Please check the “how to download” page to know the details.It’s easy to understand.

Click here to learn how to download.

4. Why I replied the post,but still can’t see the link?

Please don’t use emails end with .fr, .es, .jp, .de, .uk, and don’t include “-” .

These email addresses may cause this problem. Just change it to .com will be fine.

If you don’t know how to change it, just contact us.

5. How to change my profile?

Click the nickname on the top right of your browser, then you can edit.

6. Why did not I receive the registration e-mail?

Usually you will receive the registered mail within 5 minutes after payment.

Please don’t forget to check your spam folder.

If you have not received，please send us the informations below,

we will create an account and get it back to you as soon as possible.

Username:
Password:
E-mail:
Nickname: 

7. How to renew my account?And how to get coins.

To renew your account by using the paypal account which you paid last time.

Purchase the membership again, then you can get the coins we offer for the membership.

And you expiration date will be extended automatically.

8. How many requests can I make?

You’d better request albums/singles/EPs less than 5 each time.

And they should have enough customer ratings. Details: click me!

9. When I login,why it shows error 503 and can’t login.

a. Don’t borrow your account to other.(Or your account will be deleted without refund)

b. Login with the same IP or City.(If you use proxy,please login with the same IP.)

Keep doing these 2 points,you will never encounter this problem.

Contact: service@musicya.net